Accident Tips


What to Do If You’re in an Accident


Print out these tips and keep them in your glove compartment.  Click here for a printable version.

First, stop your vehicle. Take a deep breath and make sure your passengers – and you– are okay.

1. Immediately call 911 for police and medical help.

2. Gather and write down as much information about the accident as you can. As time passes, memories fade. If you’re questioned later, you'll be glad you wrote down the details at the scene.

  1. Take down drivers’ names, driver's license numbers, contact information (home addresses and phone numbers), insurance and vehicle registration information.
  2. Try to discern whether or not any of the drivers appeared to be under the influence of alcohol or drugs. What caused this suspicion, i.e., slurred speech, etc. Collect the contact information or license plate numbers of all witnesses. Witnesses are important because after any substances wear off, it’s your word against the driver's.
  3. If you have a camera or cell phone with a camera, take pictures of the accident scene.
  4. Pay attention to any statements you hear about the cause or consequences of the accident. Did anyone say "I'm not hurt?" Did anyone imply or assume responsibility for the accident, saying "I wasn't looking either," "I was distracted," "I wasn't wearing my glasses," "I spilled my coffee," etc.
  5. Identify the location, date, and time of the accident.
  6. Form a detailed description of the accident, i.e., which direction the vehicles were going before the accident, weather and related conditions (fog, rain, night, ice), what happened, injuries, any damage, and what the police did, i.e., issued tickets or given a sobriety test.
  7. Draw a diagram to help clarify circumstances of the accident. Include positions of vehicles before, during, after the accident; skid marks; positions of crosswalks, stop signs, traffic lights or street lights, etc.
  8. Collect names and contact information for all passengers, pedestrians, and witnesses, for example, the biker who saw the whole accident from the oncoming lane
  9. Collect name, badge numbers and contact information for police at the scene.

3. Report the accident to your insurance company; request accident forms.

4. Call Fairway. If your car is drivable, we’ll give you directions on how to find us. If not, we’ll pick you and your vehicle up. In either case, we’ll arrange transportation for the duration of your vehicle repair.



  • You have freedom of choice in selecting an auto body repair shop.
  • You are not required to get multiple estimates.
  • Make your selection based on referrals or reputation.

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In good company with good companies and customers


Our reputation as a premier collision repair facility has earned us a growing list of key affiliations.

Fairway deals directly on the customer’s behalf with most of the leading auto insurers in the area. It enjoys Lexus preferred collision repair partner status and is a designated product test facility for several Fortune 100 manufacturers. These affiliations are proof that customers and their vehicles are in very good company with Fairway.


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Fairway Collision and Automotive provides comprehensive collision, automotive repair, and maintenance services to customers in the greater Twin Cities area.

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Fairway is a complete automotive care and repair center from dents to detailing to repairs to preventive maintenance.


Fairway deals direct on the customer’s behalf with most of the leading auto insurers in the area. Our customers and their vehicles are in very good company with Fairway.

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Just call and Fairway will do it all – from paintless dent repair to painting to detailing to tune-ups to brakes to tires and more.